CareBridge

CareBridge is a symptom-first triage and clinician handoff app for Canadians who can’t get timely care. Nearly six million adults in Canada have no regular family doctor. A patient types or speaks their message. Meta’s Muse Voice Transcribe turns speech into text, and the audio is never stored. Built-in safety rules set the urgency within a second and alert the family doctor and the on-call clinician, with no AI involved in that step. muse-spark-1.3 then asks follow-up questions that can only raise the urgency, never lower it. A “hard to wake” answer, for example, brings up a Call 911 screen at once. For clinicians, Meta drafts a brief that quotes the patient’s own words. If no one acknowledges the case in 15 minutes, the next on-call clinician is paged. Patients can also attach lab PDFs: muse-spark reads them, each value is checked against its line in the PDF, and with the patient’s consent a Meta tool-calling agent hands the report to their doctor. CareBridge never gives medical advice. It routes the message to the right clinician, fast.