Solutions For Success LLC – Digital Employee

Digital Employee: Meta Request-to-Action Small businesses receive service requests in different languages, but an AI-generated answer alone does not complete the work. This prototype uses Meta Muse Glimmer 30B to interpret English and Spanish caller transcripts and produce a constrained action proposal. An explicit confirmation step creates a synthetic callback task and audit receipt. Requests for refunds or human assistance produce a handoff request; ambiguous requests require clarification. The application prevents the model from choosing the tenant, granting authority or directly executing a business action. The demonstration runs on a local machine with fictional data. It does not place or answer a telephone call, connect a human, or write to production CRM. New work built during the event: On November 4, 2026 we built this standalone intent schema/prompt, local Muse Glimmer model adapter, confirmation state machine, local synthetic task/audit sink, prepared contract for the existing Nexus invokeTool / crm.createTask boundary, browser demonstration, focused policy tests and three-minute recording. Existing iMenuNexus telephony, iMenuAI, CRM and Engage360 platforms are prior work. Their code is not included, and production integration has not been accepted by this slice. Verification: Eleven policy tests pass. Five actual-model examples pass. English and Spanish callback proposals and confirmation, refund handoff and ambiguous clarification have been exercised in the browser. These bounded examples do not establish production readiness, broad multilingual accuracy, or live telephone performance.