AI Society B Drive

HAP — Hospitality Agent Protocol is an open standard that lets a guest's personal AI agent (Claude, ChatGPT, Gemini) speak to a hotel's concierge agent on the guest's behalf. The protocol runs over Anthropic's MCP, adds the semantics of a stay, and treats authorization with the rigor of OAuth — scope-bounded, time-bounded, hash-chained, with zero retention on the property side. The HAP handshake is a three-phase flow: the human authorizes the scope once, the two agents negotiate the entire stay between themselves (audible, via ElevenLabs voice; logical, via real Claude API calls), and the human confirms the negotiated outcome. The plugin installs in any Claude with one click and auto-disconnects at checkout. Every event is signed and visible on a real-time operational dashboard built for the property. HEART (Human-centric Experience Agent for Rosewood Travelers) is the reference implementation, built for Hospitality 2030: A Rosewood Sand Hill Hackathon (May 16, 2026) by AISociety. Open spec on GitHub. Rosewood defines the category. Complaints, maintenance, family check-in, and identity verification escalate to humans by design. HEART amplifies staff — it doesn't replace them. The stack ARP.