Skip to Main Content

Benney is an AI concierge that lives in your hotel room 24/7. Without using any cameras or microphones, based on non-intrusive signals, it is able to give information to room service, help you plan your trip taking into account jet lag via the Forger99 limit-cycle oscillator model. It uses a custom trained personality-aligned neural net to determine the next thing you should do in your trip by assigning your family/group keywords (non intrustively, your size is determined at booking, you fill in some interest keywords, budget is determined by room price, and staff fills in the rest as they see fit) that makes up your persona. we then use knn to find similar family/group personas and use the neural net to simulate what they would choose based on their traits. We simulate 61k+ of these queried incredibly fast to allow you to see what similar families would have chosen. In a real scenario, we would use real family data to make this continuously more accurate and give us more family personas to simulate. Additionally, we use these plans to inform staff of when guests will come back to the room, so that room service can be timed just right. Also, it is able to take live flight data and check for delays, google maps to detect traffic to the hotel on major routes, so that staff can be there to provide a warm welcome when it's needed. P.S: Benney the cat's design & name comes from Rosewood Amsterdam, where Benney is the mascot!

Team

SquaredCube

Placement

Participant

More from Hospitality 2030: A Rosewood Sand Hill Hackathon

Red Thread — the agentic operating system for luxury hospitality Sonia Cheng calls "A Sense of Place" the red thread that runs through every Rosewood. We…

redthread.boutique project preview

Holograph is a voice-first hospitality coordination platform that helps Rosewood deliver personalized guest experiences without compromising privacy. Guests…

Holograph project preview

A state-of-the-art AI operating system for luxury hotels that creates continuity across every stay by turning consent-aware guest memory into coordinated…

Rosewood Living Profile project preview

Luxury is the feeling that someone anticipated what you needed before you asked, that the person in front of you is fully present and the hotel knows and…

The Bridge project preview

The most valuable information for personalized service lives in the minds of staff members who interact with guests every day. SuiteTalk allows staff members…

youtube.com/…

Üchá is a voice-first dispatch system for luxury hotels. Hotel staff push to talk in plain language — "extra towels to 814, Mrs. Chen Wei" — and Üchá…

www.loom.com/…