MITRA is a consent-based AI companion designed for Rosewood Hotels. Unlike generic hotel chatbots, MITRA is an emotionally intelligent presence that accompanies guests through their entire journey before, during, and after their stay. The demo showcases a fully interactive single-page experience built for Rosewood Sand Hill in Menlo Park, featuring three distinct guest personas: Sam (Indian tech executive, Hindi-speaking), Ana (Italian opera patron, Italian-speaking), and John (English hedge fund director). Switching personas instantly transforms every element — voice, language, room amenities, music, dining recommendations, and emotional responses — demonstrating how deeply personalized luxury hospitality can be. Key capabilities demonstrated: Emotional Intelligence: MITRA detects guest mood (fatigued, celebratory, contemplative) and adapts voice tone, room lighting, music, and recommendations in real time Voice Personalization: ElevenLabs integration delivers persona-matched voices — calm feminine Hindi for Sam, baritone Italian for Ana, bold feminine English for John — with mood-adaptive delivery (gentle whisper when tired, playful energy when celebrating) Flight Tracking with Empathy: MITRA monitors incoming flights and responds to delays with genuine empathy, proactively adjusting reservations, room settings, and staff briefings before the guest arrives Ambient Music Generation: Real-time ambient music created via ElevenLabs Sound Effects API — healing frequencies for recovery, jazz lounge for celebration, meditation tones for wellness Multi-Agent Coordination: A visual network of 6 specialized agents (MITRA, Guest, Restaurant, Spa, Concierge, Rosewood Central) coordinating behind the scenes to fulfill requests like dinner reservations in real time Global Intelligence Network: Guest preferences travel across 8 Rosewood properties worldwide, with privacy-first consent controls ensuring the guest always owns their data Curated Room Amenities: Snacks, drinks, and tea/coffee personalized to each guest with emotionally resonant reasoning ("Vahdam Masala Chai — because you always reach for chai after a long flight. It reminds you of home.") Tech Stack: Next.js App Router, TypeScript, Tailwind CSS, shadcn/ui, Framer Motion, ElevenLabs TTS and Sound Effects API, Recharts Built for: Demonstrating how agentic AI can create emotional luxury at scale — not replacing human hospitality staff, but amplifying their ability to deliver deeply personal experiences across every Rosewood property worldwide. Category tags: AI/ML, Hospitality, Voice AI, Personalization, Agentic Systems, ElevenLabs The demo showcases a fully interactive single-page experience built for Rosewood Sand Hill in Menlo Park, featuring three distinct guest personas: Sam (Indian tech executive, Hindi-speaking), Ana (Italian opera patron, Italian-speaking), and John (English hedge fund director). Switching personas instantly transforms every element — voice, language, room amenities, music, dining recommendations, and emotional responses — demonstrating how deeply personalized luxury hospitality can be.
More from Hospitality 2030: A Rosewood Sand Hill Hackathon
Red Thread — the agentic operating system for luxury hospitality Sonia Cheng calls "A Sense of Place" the red thread that runs through every Rosewood. We…

Holograph is a voice-first hospitality coordination platform that helps Rosewood deliver personalized guest experiences without compromising privacy. Guests…

A state-of-the-art AI operating system for luxury hotels that creates continuity across every stay by turning consent-aware guest memory into coordinated…
Luxury is the feeling that someone anticipated what you needed before you asked, that the person in front of you is fully present and the hotel knows and…

The most valuable information for personalized service lives in the minds of staff members who interact with guests every day. SuiteTalk allows staff members…
Üchá is a voice-first dispatch system for luxury hotels. Hotel staff push to talk in plain language — "extra towels to 814, Mrs. Chen Wei" — and Üchá…