Agela AI

ClaimTrace is a human-in-the-loop, multimodal first-notice-of-loss workspace for residential water-damage claims. It turns a claimant narrative, supporting documents, and photos into a source-linked review brief—not a coverage, liability, fraud, or settlement decision. The brief separates customer-reported facts from visible or documented evidence, highlights missing information and contradictions, and proposes a specific operational next step. Every proposed assertion is labelled supported, contradicted, unknown, or needs review and links back to the relevant form field, document page, photo, or visual anchor. An adjuster can accept, edit, or reject each assertion, creating an audit trail instead of a black-box recommendation. The prototype demonstrates three privacy-safe synthetic claim packs: consistent evidence, conflicting evidence, and insufficient evidence. ClaimTrace helps experts reach a safe first review faster while preserving human accountability.