nicwonderland

FaultCase is a free web tool that reads the error history Windows already keeps, tells you in plain words what is failing on your computer and why, helps you try the safe fixes first and, if the problem is still there, prepares the evidence and the report your manufacturer's support needs. It was born from my own laptop: 6 unexpected restarts in 6 months on a new computer, and a support team asking for evidence I didn't know how to collect. Proving that all 4 crash dumps blamed the same NVIDIA driver took me a full night with Event Viewer and WinDbg. FaultCase does that night of work in about a minute. The user exports one filtered event log (a guide with screenshots shows how), uploads it, and gets: 1. Diagnosis: a verdict with its confidence, 8 component health cards (stability, storage, hardware, temperature, Wi-Fi, USB, battery, software), a restarts-per-month chart and every finding labeled fact or hypothesis. 2. Explain it with Muse / Try to fix it first: the findings in plain words with a glossary, and an ordered plan of safe fixes with buttons that open the exact Windows setting or the manufacturer's support page. It says honestly when a warranty repair is the likely outcome. 3. Action: a professional manufacturer report in English and Spanish, with every incident, code, driver version and step already tried, plus an evidence package. It works on any brand with Windows 10 or 11, nothing is installed, and personal data never reaches a model. It is not a chatbot, an antivirus or a monitoring app: it turns a fault into a case.