md iqbal hossain

Nora AI Agent is an AI-powered customer support assistant developed by Md Iqbal Hossain for Unite IT & Security Solution. The project aims to help customers get information about CCTV systems, IT services, product pricing, warranty, technical support, and company services through an intelligent virtual assistant. Nora is designed to organize company knowledge and provide consistent answers to common customer questions, reducing repetitive manual work and improving the customer support experience. The project can be extended with Meta's AI models to improve natural language understanding, multilingual communication, and automated customer assistance.