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ConquerContext is a long-horizon insurance claim agent that does not cold-start. When a claim opens, it drives FNOL to settlement over days or weeks — SMS, voice, and email — then sleeps until a real reply arrives instead of polling. MongoDB holds three kinds of context on purpose: live state (kv), crash-safe lineage (checkpoints), and shared agent_memory recalled on the next claim and injected into the ElevenLabs voice agent so it already knows what worked. Compact working memory dies with the claim; shared memory does not. Nothing pays out until a human adjuster signs off.

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