Abubakar Jibrin

FollowThrough AI is a tool I built to help businesses manage customer enquiries and avoid losing track of important follow-ups. In many businesses, a customer makes an enquiry, but the conversation doesn't always lead to a clear next step. Sometimes information is missing, a response is delayed, or someone simply forgets to follow up. I wanted to build something that could help address this problem. The application allows users to review customer enquiries, use AI to analyse the information provided, identify what may be missing, and prepare follow-up drafts. It also includes a review workflow so that a person can check and approve a response rather than leaving important customer communication entirely to AI. I built the application using React, TypeScript, Vite, Node.js and Express, with Meta's Muse Spark model connected through the Meta Model API. The project is deployed online and its source code is publicly available on GitHub. My goal is to make customer follow-up more organised, reduce missed opportunities and help people spend less time managing repetitive tasks.