SellerChat AI

SellerChat AI is a live-chat agent for Indonesian online sellers. It answers buyers' stock, price, order, and shipping questions through real tool lookups (not memorized answers), verifies transfer-receipt screenshots against order amounts, transcribes buyer voice notes and answers them as chat, and escalates refunds, complaints, and low-confidence cases to a human seller console with human-in-the-loop approval for sensitive actions. It solves the daily grind of Indonesian sellers: repetitive buyer chats, manual receipt checking, and voice-note buyers who otherwise wait hours for a reply.