Zukki

Zukki is a night-shift assistant for local-service businesses, starting with plumbing emergencies. Inspired by a real experience of being unable to find a plumber late at night in Taipei, it helps customers describe an urgent problem and helps a business owner review the request. A customer can communicate through WhatsApp using text or media. Zukki gathers the relevant details, provides safety guidance and helps match the customer with a business. The owner reviews the request in the owner app, decides whether to accept it, and can communicate with the customer and prepare a quote. The customer and owner remain responsible for confirming the work. The owner experience also includes a Story Pack concept: with customer consent, the business can prepare a story from a completed job for review. Our owner preview uses fictional data and does not publish a post. The demo combines distinct materials: an actual WhatsApp conversation recorded on a teammate's test account, a local end-to-end flow using a simulated WhatsApp customer and recorded model responses, and an owner-side preview with fictional data. These are separate demonstration cases, not one continuous live transaction. Additional technical evidence: Carlos's supplementary video at 1:50–2:07 presents the recorded November 3 live-model run with a Meta key. Waiting is sped up 25×, and the segment shows PASS results for video reading, photo reading and sending a marked frame. This is separate from the November 2 replay footage and the no-key judge demo, which replay recorded model answers. WhatsApp is a local simulator in these runs. Demo video: Loom (recommended) YouTube (backup, unlisted) Owner-side live preview: https://zukki-community-vote-demo.onrender.com/requests This preview uses fictional data; it does not send customer messages or publish social posts. It is a separate demonstration from the local judge flow.