Biscuit - Kindred AI

Biscuit is a voice companion for seniors that reads their mail aloud, turns a hospital bill into the hospital's own financial-assistance case, and hands it to the family. Rosa is 78 and lives alone. Mail comes she cannot read, and bills she may not owe. Her daughter Ana sets Biscuit up once, in twenty minutes, from her laptop: who he helps, a code for Rosa's phone, a spare phone on the windowsill that watches the mailbox. From then on Rosa just talks. Biscuit hears all day on every screen and chimes when the mail comes. She holds a letter up to the phone; he checks the frame, reads the page, says what it is ("This is a bill.") and only the facts he can quote from the page. He asks the two questions that matter for a hospital bill, by voice, with the answers he will accept. When the hospital's own policy applies (Massachusetts General Hospital gives free care to households under 150% of the federal poverty level, from Waive's record of the hospital's policy), he offers to start the application with Ana, and she gets it on her page the same minute, in Rosa's own words, with the day it is due marked on her calendar. From Ana's page the bill goes to Waive (the application under the hospital's rule) and the family to Lull (the Medicare programs that pay for a caregiver's break). Biscuit is also a companion: reminders set by voice, the weather at home, things she has told him, and a two-second hold on the phone that tells Ana she needs help. He never gives a dose, never dials, never files anything himself. Built in the ten days: Hono API on Vercel Functions, Postgres on Neon, a React PWA for Rosa's phone, the mailbox phone and Ana's laptop, web push for the chime and for Ana, 336 tests, live at https://biscuit.kindred-ai.dev.