Abdullah Habbar

Isghaa (إصغاء — Arabic for “to listen attentively”) is an AI-powered telehealth platform for Arabic and English mental health sessions. It transforms the clinical workflow for therapists and patients across three integrated apps: Patient Portal — Patients log in via OTP, book appointments through a conversational AI assistant (Claude Sonnet), join video sessions, and receive post-session care. The booking flow features natural-language date/time selection with interactive UI chips and booking confirmation cards. Provider Portal — During live video sessions, providers get a real-time clinical copilot (DSM-5 signal detection, risk assessment, suggested follow-up questions), live Arabic/English transcription tied to the HMS mute state, and the flagship AI Clinical Scribe — Claude Opus 4.7 with extended thinking that generates a complete SOAP clinical note during the session, ready to sign and export as a PDF the moment the call ends. Admin Portal — Includes an anonymous provider quality assessment system using the validated WAI-SR (Working Alliance Inventory) framework + 4 clinical safety items, auto-generated after every session using Claude with strict patient anonymization rules. The platform integrates with ERPNext (patient records), 100ms HMS (video), Deepgram (English transcription), and OpenAI gpt-4o-transcribe (Arabic transcription), all proxied through a secure Node.js server that prevents client-side key exposure.