# Arrivance

- **Event:** [Hospitality 2030: A Rosewood Sand Hill Hackathon](https://cerebralvalley.ai/e/rosewood-hospitality-2030)
- **When:** Sat, May 16 at 9:00 AM – 10:00 PM (PDT)
- **Where:** Rosewood Sand Hill, Menlo Park, CA
- **Team:** [Erwan Le Roy](https://cerebralvalley.ai/u/Erwan_STR)
- **GitHub:** https://github.com/bijou-web/arrivance-demo
- **Demo video:** https://www.loom.com/share/d9e2bda5105f40b2943944fa751aca09
- **Gallery:** https://cerebralvalley.ai/e/rosewood-hospitality-2030/hackathon/gallery
- **Page:** https://cerebralvalley.ai/e/rosewood-hospitality-2030/hackathon/gallery/32

Arrivance is obsessed with one thing: making every guest feel like their stay was made entirely for them.

Before they arrive, Arrivance already knows who they are. It combines PMS history, public social signals from LinkedIn, Instagram, and X searched via Perplexity, and pre-arrival answers to build a living guest profile — then generates a fully personalised itinerary matched to their exact preferences, travel style, family, and passions. Not a template. Not a generic recommendation. A curated stay built around this specific person, arriving today.

On arrival, a warm AI concierge — powered by Anthropic Claude — greets them by voice, knows their name, knows what they love, and tailors everything in real time. Ask it to swap an experience, find something for the kids, or suggest the best Pinot Noir within twenty minutes — the itinerary updates instantly, no front desk involved.

And it gets better every time. Every conversation, every preference expressed, every privilege redeemed teaches Arrivance something new about that guest. Every return stay builds on the last. The profile compounds. Over time, no human concierge — at any price point — can match what Arrivance knows about this person. That is the moat.

Then comes the black card moment. Every curated experience — local restaurants, wineries, spas, activities — unlocks at a preferred rate that directly offsets what the guest paid for their stay. Activate enough privileges and a $895 nightly rate effectively becomes $340. The more they explore, the more they're delighted — and the less their stay actually cost. Every redemption also earns the host an affiliate commission, making guest delight and host revenue perfectly aligned.

Powered by Anthropic Claude for guest intelligence, personalised itinerary generation, and live concierge chat. ElevenLabs for personalised welcome audio. Perplexity for real-time social and web discovery.

One guest. One stay. One experience that feels completely irreplaceable. That's Arrivance.

Built by Erwan Le Roy — founder of Bijou Getaways (bijougetaways.com), a luxury short-term rental portfolio of 42 listings across St. John USVI, Maui, Napa Valley, Miami, and Paris, and founder of HostProfit.ai, an AI revenue intelligence platform for STR operators. Arrivance was built and piloted directly on the Bijou Getaways portfolio — every feature was tested against real guests, real properties, and real revenue data. Erwan built Arrivance because he lived the problem firsthand: extraordinary properties, but no scalable way to deliver the personalised arrival experience every guest deserves. This is the tool he needed and couldn't find.

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Markdown version of https://cerebralvalley.ai/e/rosewood-hospitality-2030/hackathon/gallery/32. Site index for agents: https://cerebralvalley.ai/llms.txt · full text: https://cerebralvalley.ai/llms-full.txt