# Timon

- **Event:** [Meta Global AI Developer Hackathon](https://cerebralvalley.ai/e/meta-ai-developer-hackathon)
- **When:** Oct 26, 12:00 PM – Nov 4, 9:00 PM (EST)
- **Where:** Online
- **Team:** [Maharab Hossan](https://cerebralvalley.ai/u/Timon)
- **GitHub:** https://github.com/MaharabTimon/AI-Commerce-Agent-Hackathon
- **Gallery:** https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery
- **Page:** https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2700

I built this project around a problem I noticed with small businesses selling through Facebook: they often lose potential customers simply because they cannot reply to Messenger messages quickly enough.

I used Meta's products to build an AI-powered sales agent that connects directly to a shop's Facebook Page through Messenger. It uses Meta's AI models for both text conversations and image understanding, allowing customers to interact with it naturally in English, Bangla, or Banglish, even with typos or informal language.

For example, a customer can ask for a saree within a certain budget, and the agent searches the shop's actual product catalog to find suitable items. It uses real product information, so it doesn't invent prices or claim that unavailable products are in stock. Customers can also send product photos to find visually similar items or ask to see a product and receive its actual catalog image directly in Messenger.

The agent also handles the ordering process. Before placing an order, it presents the customer with an order summary and waits for confirmation. For sensitive situations, such as refund requests or frustrated customers, it recognizes when human assistance is needed and hands the conversation over to the shop owner with a short summary.

I also built a seller management system using Telegram, so shop owners can manage everything from their phones without needing a separate dashboard. They can upload their product catalogs in JSON, Excel, CSV, or even unstructured text files. The system processes the information and makes the products available to the Messenger agent. Sellers can also update prices and stock, check orders and sales, and receive instant notifications when a new order is placed.

My main goal was to use Meta's AI capabilities and Messenger platform to create something practical for small businesses: an agent that does more than answer questions. It can help customers discover products, make purchasing decisions, and complete orders while allowing shop owners to focus on running their businesses.

## More from Meta Global AI Developer Hackathon

- [Irzelindo Joaquim Artur Salvador](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2697)
- [Team ACE by B8i](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2698)
- [ProofLoop](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2699)
- [CleopetraVerse](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2701)
- [Keys in Gate Capsule](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2702)
- [Aura](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2703)

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Markdown version of https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2700. Site index for agents: https://cerebralvalley.ai/llms.txt · full text: https://cerebralvalley.ai/llms-full.txt