# Convert Booking

- **Event:** [Meta Global AI Developer Hackathon](https://cerebralvalley.ai/e/meta-ai-developer-hackathon)
- **When:** Oct 26, 12:00 PM – Nov 4, 9:00 PM (EST)
- **Where:** Online
- **Team:** [Kevin Duong](https://cerebralvalley.ai/u/thevinhduong)
- **GitHub:** https://github.com/thevinhduong/convertbooking
- **Demo video:** https://www.youtube.com/watch?v=ZBrsBEEWT0Q
- **Gallery:** https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery
- **Page:** https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2436

The Problem:
Local service businesses—such as spas, wellness clinics, and restaurants—lose over 60% of potential bookings due to missed inbound calls during peak operational hours or after-hours. Current AI receptionists operate merely as generic audio transcription bots: they lack spatial awareness of physical venue capacity, cannot visually confirm table/seat layouts, and fail to secure immediate upfront deposits, leading to high cancellation and no-show rates.

The Solution:
ConvertBooking is an autonomous, multimodal front-desk operations platform that bridges conversational voice AI with spatial computer vision to deliver end-to-end booking conversion. Built directly for the service economy, it transforms physical venue availability into real-time digital reservations.

Core Platform Capabilities:

24/7 Low-Latency Voice Receptionist: Powered by Meta's open-weights models and the Muse Spark series, the voice agent answers customer calls with natural, sub-second responses. It dynamically handles schedule inquiries, upsells signature packages, manages complex rescheduling requests, and triggers real-time tool-calling integrations.

Real-Time Spatial Floor & Seat Mapping: Utilizing SAM 3.1 (Segment Anything Model), the platform segments venue layouts, treatment beds, and dining areas directly from camera feeds or uploaded floorplans. When a guest calls requesting a specific ambiance (e.g., a quiet corner table or a couple’s private spa suite), the voice agent cross-references visual occupancy data to guarantee exact seat placement.

Dynamic Visual Confirmation Cards: Immediately following a call, Muse Image programmatically generates personalized, branded reservation passes containing guest details, visual venue previews, and custom treatment or menu highlights, instantly dispatched via WhatsApp/SMS.

Seamless Deposit & Checkout Orchestration: Integrates with payment gateways to send instant deposit links alongside confirmation passes, converting verbal phone intent into secured revenue and eliminating no-shows.

Impact:
ConvertBooking eliminates the overhead of dedicated reception staff, captures 100% of inbound demand, and provides small-to-medium business owners with enterprise-grade operational intelligence out of the box.

## More from Meta Global AI Developer Hackathon

- [Shravan_ai](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2433)
- [Muse Newz](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2434)
- [KIVO](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2435)
- [StockSense Team](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2437)
- [Avocaders](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2438)
- [TBone](https://cerebralvalley.ai/e/meta-ai-developer-hackathon/hackathon/gallery/2439)

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